Last Updated: March 18, 2025
By accessing or using the Contact Form (“Form”) on https://www.pheno.health (the “Site”), you (“User”) agree to be bound by these Terms of Use (“Contact Terms”) and all other applicable terms referenced herein, including our Privacy Policy. If you do not agree to these terms, please do not use the Form.
1.1 The Form is provided for legitimate inquiries or communications with Pheno AB (“we,” “us,” “our”), such as requesting information about our services or providing feedback.
1.2 Do not use the Form to submit confidential, proprietary, or sensitive information unless you have our explicit permission. We assume no responsibility for protecting such information if you choose to submit it without prior arrangement.
2.1 Accurate Information: You agree to provide only truthful, accurate, and complete information when filling out the Form.
2.2 Prohibited Content: You agree not to submit any content that is abusive, defamatory, obscene, illegal, or that infringes on third-party rights.
2.3 Compliance: You agree to comply with all applicable laws, regulations, and third-party rights when using the Form.
3.1 Personal Data: By submitting the Form, you acknowledge that the personal data you provide (e.g., name, email address, phone number) will be collected and processed in accordance with our Privacy Policy.
3.2 Marketing Communications: Where legally permissible and with your consent, we may use your contact details to respond to your inquiry and to send you marketing communications. You can opt out at any time.
3.3 Data Use: We reserve the right to store and use any non-personal data, aggregated data, or feedback you provide for our internal analysis or to improve our services.
3.4 Data Security: While we use reasonable safeguards to protect user data, we make no guarantee regarding absolute security, given the nature of internet-based communications.
4.1 Response Discretion: We are under no obligation to respond to every submission or within a specific timeframe.
4.2 Refusal & Removal: We reserve the right to refuse, remove, or delete any Form submission at our sole discretion, without notice or liability.
5.1 User Submissions: By submitting content through the Form, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, or distribute your submission for our operational, legal, or promotional purposes, subject to our Privacy Policy.
5.2 No Transfer of Ownership: Except for the license granted above, nothing in these Contact Terms transfers any intellectual property rights between you and Pheno AB.
6.1 Indirect Damages: To the fullest extent permitted by law, Pheno AB shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the Form.
6.2 Submission Risks: You acknowledge and accept any risks associated with transmitting information via the internet, and we are not liable for unauthorized access or interception of data submitted through the Form.
7.1 Non-Urgent Purposes: The Form is not designed or intended for emergency communications or other time-sensitive matters. If you require immediate assistance or have an urgent request, please contact us via phone or other official channels listed below.
8.1 Applicable Law: These Contact Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.
8.2 Jurisdiction: Any disputes arising under these Contact Terms shall be subject to the exclusive jurisdiction of the courts of Sweden, with the venue being Stockholm.
9.1 Right to Modify: We may update or revise these Contact Terms at any time. The latest version will be posted on this Site, and your continued use of the Form constitutes acceptance of any changes.
9.2 Check for Changes: You are responsible for reviewing these Contact Terms regularly to stay informed about updates.
For questions, comments, or concerns regarding these Contact Terms, please contact:
Pheno AB Döbelnsgatan 16 b, 113 58 Stockholm, Sweden
Email: team@pheno.health
Website: https://www.pheno.health
